£Millions recovered in lost funds

Have you lost money in a scam?

Answer a few questions and we match you with a specialist SRA-regulated solicitor for your type of scam. They work on a no-win, no-fee basis.

  • Free to check, with no upfront fees
  • We'll never ask you to pay or move money

We're a matching service, not a law firm.

Question 1 of 10 · about 2 minutes

Did you lose your money to a scam in the last 6 years?

Takes about 2 minutes. You can stop at any point.

Why people trust us

Recover what's yours with our network of trusted UK solicitors

Here's what that means in practice, and how you can check it yourself.

  • SRA-regulated UK solicitors

    Every solicitor we match you with is regulated by the Solicitors Regulation Authority. You can look them up at sra.org.uk before you sign.

  • Pre-vetted specialists

    We match you by type of scam, from firms we've built relationships with over 7 years.

  • No-win, no-fee

    Nothing upfront. You pay nothing unless your solicitor recovers your money.

  • £Millions recovered

    In lost funds, through our network of solicitors.

Know the signs

Does any of this sound familiar?

These are the patterns we hear about again and again.

  • It started with a message on Telegram, WhatsApp or social media.
  • They asked you to “start small”, and the first bit seemed to work.
  • You sent lots of smaller payments over weeks or months.
  • You paid from more than one account, like Revolut, Monzo or Wise.
  • The money went to Coinbase, Kraken, Binance or a wallet like Trust Wallet.
  • They talked you through it step by step, sometimes on screen share.
  • To take your money out, you were told to pay a “fee” or “tax” first.
  • When you stopped paying, they went quiet or got pushy.

A made-up WhatsApp chat from a “hiring team”: £5 for every TikTok video you like, a forwarded short-video link, then an invitation to a Telegram group for “today's tasks”.

Illustration, not a real conversation

A made-up chat with an online “investment mentor”. He suggests starting small with £250, sends a screenshot of big profits, then says a 15% release fee must be paid before any withdrawal.

Illustration, not a real conversation

It often starts with a TikTok or Facebook ad, moves to WhatsApp, then to a Telegram group.

Scammers use the same playbook again and again. Spotting it now isn't a sign you were foolish. It's a sign you're ready to act.

How it works

How Financial Recovery Expert works

Three steps, and you're never asked to pay anything upfront.

  1. 1

    Today · 2 minutes

    Quick assessment

    Take our 2-minute eligibility quiz. We look at your type of scam, how much you lost and when.

  2. 2

    Next · we match you

    Expert matching

    We match you with a pre-vetted, SRA-regulated solicitor who specialises in your type of scam.

  3. 3

    Usually 6–12 months

    Get your money back

    Your solicitor handles the investigation, legal action and recovery. You pay nothing unless they recover your money.

    Your solicitor confirms their fee in writing before you sign anything.

Common situations

Situations we hear every week

No names, and no made-up results. Just the patterns that come up again and again.

Swipe to see all 6 situations

Every case is different. A solicitor will tell you honestly whether yours has a good chance.

Your rights

You pressed “send”. Your bank may still owe you.

UK banks have duties to protect you from fraud. That includes watching for payments that don't look like you.

For many recent bank transfers, there are now set rules on refunding scam victims. For older payments, and payments that went to crypto, the question is often simpler: should the bank have stopped and asked?

A made-up chat: the scammer tells the victim to say the payment is for a nephew's deposit if the bank calls, because the bank “just wants to slow you down”.

Being coached what to say to your bank is a sign of a scam — and it can help your claim.Illustration, not a real conversation
I authorised it.

You were tricked. That's not the same as choosing to lose money.

It went to crypto.

If it left a UK bank first, the bank's part can still be looked at.

It was overseas.

What matters is where the money left from, not where it ended up.

Before and after

What you need, and what happens next

For the quiz: nothing but a rough idea of what happened.

Helpful later, if you have it

  • Bank statements showing the payments
  • Your crypto exchange or wallet history (for example, Coinbase)
  • Screenshots of chats, emails or the website
  • Any letters or emails from your bank

Deleted the chats? Lost the screenshots? Start anyway. Your bank holds your payment records, and your solicitor can help you get them.

What happens after the quiz

  1. 1

    Today

    The 2-minute quiz

    You tell us the basics. No payment details are asked for.

  2. 2

    Next

    We match you

    We pick the SRA-regulated solicitor best suited to your type of scam.

  3. 3

    Then

    The solicitor contacts you

    They listen, look at your payments, and tell you honestly whether to go ahead. You can check them on the SRA register.

  4. 4

    Your choice

    You decide

    If you go ahead, they explain their fee and you sign their agreement. Nothing is agreed until you sign.

  5. 5

    While it runs

    Your solicitor takes it from there

    They deal with the bank, the Financial Ombudsman, or the courts if needed. You send documents when asked.

  6. 6

    Usually 6–12 months

    The result

    Most cases settle within 6–12 months, and many are faster. If they recover nothing, you pay nothing.

What it costs

What “no-win, no-fee” means here

The money facts, in plain words, before you share anything.

  • Nothing upfront. Not to us, and not to the solicitor.
  • We never charge you. Our matching service is free.
  • If your solicitor recovers money, their fee comes out of what's recovered.
  • If they recover nothing, you pay nothing.
  • No surprises. Your solicitor sets out their exact fee in writing before you sign anything.

You don't have to use us or a solicitor. You can complain to your bank yourself, and if that doesn't work, take it to the Financial Ombudsman Service for free.

Questions

Questions people ask us

Including the hard ones. Tap a question to open it.

Is this right for me?

Is this just another scam?

Good. You should ask. Here's how to check us:

  • We'll never ask you to pay us, move money, or download an app to “recover” funds.
  • We'll never contact you out of the blue.
  • Your solicitor sets out their terms before you sign anything.
  • Your solicitor will be on the SRA register. You can look them up yourself at sra.org.uk before you sign.
My bank already said no. Can I still claim?

A “no” on the phone isn't a formal decision, so you can still check. Paid from more than one bank? A “no” from one doesn't settle the others.

If your complaint is still open with the bank, a solicitor can often take it over. If the Financial Ombudsman has already made a final decision, we can't reopen it through us.

It was crypto. Can anyone help?

If you sent money from a UK bank to an exchange like Coinbase or Kraken, the bank's part can be looked at.

The one we can't help with: crypto bought inside Revolut's own crypto feature.

I feel stupid for falling for it.

You're not stupid. These scams are run by organised groups who do this full-time. They're built to fool careful people.

Most people we hear from tell nobody at first. Taking the quiz is private, and no one else needs to know.

It was years ago. Is it too late?

If any of your payments were in the last 6 years, it's worth checking. Older losses are harder, and we'll tell you straight if we can't help.

Who can use the quiz?

People who lost £1,000 or more to a scam in the last 6 years, sent from a UK bank or app like Revolut, Monzo, Starling or Wise.

I lost less than £1,000. Can you help?

Not through us, sorry. You can still complain to your bank, then the Financial Ombudsman, for free.

The money left a bank outside the UK. Can I claim?

We can only help when the money left a UK account. Your local police and your bank are the best first step.

I already have a solicitor or claims company.

Then it's best to stay with them. We can't match cases that already have someone acting for them.

How it works

Are you a law firm?

No. We match you with an SRA-regulated solicitor. They give the legal advice and run your case.

Does it cost anything?

Not to use us. Your solicitor works on a no-win, no-fee basis and confirms their fee before you sign.

Is my money guaranteed?

No. No honest firm can promise that. Your solicitor will only take the case on if they think it has a real chance.

How long does it take?

Most cases settle within 6–12 months, and many are faster. Your solicitor will keep you updated.

What if the bank offers me money?

Tell your solicitor before you accept, so they can check whether it's fair.

What happens to my details?

We share them only with the solicitor we match you with, so they can look at your case. Our privacy policy explains the rest.

Should I still report it?

Yes. Tell your bank and report it to Report Fraud. It helps your case and helps stop others being caught.

About us

Your Financial Recovery Expert

An independent matching service for scam victims, not a law firm.

Financial Recovery ExpertMatching scam victims with SRA-regulated solicitors for 7 years

After watching thousands of hardworking people lose their life savings to sophisticated scams, we decided to do something about it.

As an independent financial recovery specialist, we've spent the last 7 years building relationships with the UK's top SRA-regulated solicitors who specialise in getting money back from fraudsters.

We're not solicitors ourselves. We're your advocate. We research and review which firms have the best track record for different types of scam, negotiate the best terms for clients, and make sure you're matched with the right specialist for your case.

Our mission is simple: connect scam victims with the legal experts who can actually get their money back, with no upfront costs and the best possible chance of success.

Free and private

Find out where you stand

Two minutes. No payment details. If we can't help, we'll tell you, and point you to the free route.

Question 1 of 10 · about 2 minutes

Did you lose your money to a scam in the last 6 years?

No-win, no-fee. You can also complain to your bank and the Financial Ombudsman yourself, for free.